Utility & Permitting Coordinator (Hybrid) - Contract
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New Orleans, Louisiana, United States
Summary
As a Utility/Permit Coordinator I, you will play a vital role in managing utility interconnection or permitting processes to drive project success. Your responsibilities include preparing, tracking, and organizing critical documentation, liaising with utility companies, Authorities Having Jurisdiction (AHJ), and customers, and maintaining accurate and timely updates within the Customer Relationship Management (CRM) system.
This is a hybrid temporary/contract position based in St. Rose, LA, expected to last approximately 90 days.
Essential Job Function
- Collaborate effectively with the team to achieve daily, weekly, and monthly goals.
- Manage timely submissions and approvals for the utility interconnection and permitting processes.
- Prepare and track outstanding documents required for utility or permit approvals.
- Monitor project progress and proactively address issues with utility companies and Authorities Having Jurisdiction (AHJs) to reduce cycle times.
- Maintain and update jurisdiction-specific permitting requirements, ensuring the team has access to accurate information.
- Upload and organize all sent and received documents within the CRM system.
- Respond to phone and email inquiries from customers, utility companies, and AHJs in a professional and timely manner.
- Update CRM activities for each step of the process.
- Provide support for all utility and permit submissions, including handling communication via phone, email, mail, and online portals.
- Obtain permits from local government offices and retrieve completed permit packages as needed.
- Other duties as assigned by leadership
Competencies
- Proven ability to work independently while effectively prioritizing workload.
- Persuasive, persistent, and highly self-motivated.
- Strong interpersonal skills, with the ability to connect with individuals from diverse backgrounds.
- Proficient in managing a high volume of inquiries (30+ per day) through phone and email communications.
- Typing proficiency of at least 45 words per minute with accuracy.
- Flexible and adaptable to a fast-paced, dynamic environment.
- Exceptional verbal and written communication skills, both over the phone and via email.
Education/Experience
- High School Diploma or GED required.
- Minimum of 2 years of experience in obtaining permits at the local level, preferably in the utility or construction industry.
- Proficiency in Adobe Pro and Google Workspace (Gmail, Drive, Docs, and Sheets).
- Demonstrated excellence in written and verbal communication.
- Willing to move through the pre-employment screening process
Physical Demands
The physical requirements outlined are essential for performing the core duties of this role.
- Primary responsibilities involve regular speaking, listening, standing, walking, using hands to handle or feel objects, and reaching with arms.
- Occasionally, the role may require sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. Employees must be able to frequently lift and move objects weighing up to 10 pounds and occasionally up to 40 pounds.
- Vision requirements include the ability to focus at close and long distances, distinguish colors, maintain peripheral awareness, perceive depth, and make precise focus adjustments.
EEO Statement
PosiGen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding, please reach out to careers@posigen.com or hr@posigen.com to request an accommodation.