Energy Efficiency Lead Technician
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Shelton, Connecticut, United States, 06484
Join the Solar For All Revolution!
At PosiGen, we are passionate about providing money saving solar energy and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Lead Energy Efficiency Technician to help further our mission through excellent craftsmanship, customer service, and a team-focused approach.
The Lead Energy Efficiency Technician plays a key role in ensuring high-quality energy efficiency upgrades by overseeing site inspections, monitoring installations, and maintaining compliance with industry standards. This position involves documenting quality control findings, identifying and correcting discrepancies, and collaborating with contractors and field teams to enhance installation processes. The technician also develops training programs, improves quality assurance procedures, and supports customer service efforts through technical expertise. Strong attention to detail, problem-solving skills, and the ability to work both independently and as part of a team are essential for success in this role.
Essential Job Functions
- Oversee energy efficiency controls and conduct physical site inspections as needed, utilizing various tools and equipment, including measuring devices, hand tools, ladders, blower doors, combustion safety analysis equipment, and protective gear.
- Prepare and upload quality control documentation for energy efficiency upgrades to a shared database while effectively communicating results to energy efficiency (EE) contractors.
- Monitor onsite installations performed by both direct and indirect installers, identifying and correcting discrepancies to ensure compliance with quality standards.
- Analyze installation failures and implement corrective actions based on findings and severity of quality issues.
- Develop strong working relationships with solar installers and energy efficiency crews to ensure installations meet industry standards and best practices.
- Design and implement training programs to enhance quality awareness among Field Technicians and subcontractors.
- Continuously improve quality assurance (QA) inspection processes and procedures. Prepare detailed QA reports and track quality performance metrics.
- Ensure energy efficiency objectives are met by clearly communicating subcontractor expectations and coordinating policies, procedures, and productivity standards.
- Uphold quality and customer service standards by identifying trends, resolving issues, and recommending system improvements.
- Stay up to date with industry best practices and maintain technical expertise in energy efficiency.
- Support the team by proactively identifying opportunities to enhance customer service through energy efficiency initiatives.
Education/Experience
- A High School diploma or Trade School degree in construction, building sciences, engineering, or architecture is preferred.
- Building Performance Institute (BPI) certification or relevant experience in energy efficiency is required.
- At least two years of experience in construction, building sciences, or a related field. Experience in estimating, site auditing, or photovoltaic installation is preferred.
- Strong customer service skills are required.
- Proficiency in MS Office and a general ability to learn and adapt to technology.
- Experience using online platforms such as Dropbox, Salesforce (CRM), and working across multiple devices (laptop, tablet, smartphone).
- Must be flexible based on customer availability.
- Must have a valid state driver’s license and reliable transportation including the ability to to drive for work.
- Willing to move through the pre-employment screening process.
About PosiGen
PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program.
As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. We strive to live every day by our values:
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Act with Integrity
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Be Humble, Be Kind
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Collaborate and Seek to Understand
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Deliver on our Promises
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Engage Passionately
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.